In a significant judgment reinforcing the fundamentals of arbitration law in India, the Supreme Court has clarified that the mere presence of the word “arbitration” in a clause does not automatically create a binding arbitration agreement. What matters is not the label of the clause, but the true intention of the parties as reflected in the language of the contract.
The case came before the Court after parties relied on a contractual clause titled “Arbitration,” believing it to be a valid arbitration agreement. However, a deeper reading revealed that the clause merely provided for an internal decision-making process and further allowed parties to approach civil courts if dissatisfied with that decision. Crucially, the clause did not state that any decision would be “final and binding,” which is a core requirement of arbitration.
The Supreme Court held that such a clause could not be treated as an arbitration agreement, because arbitration is fundamentally based on the parties’ consensus to:
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Refer disputes to an arbitral forum, and
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Accept the arbitral award as final and binding.
Where these ingredients are missing, the clause is not arbitration, even if titled as such. The Court emphasized that substance prevails over form — just labeling a clause “arbitration” does not transform it into a legally enforceable arbitration clause.
This ruling serves as an important reminder for businesses, contract drafters, and legal professionals. Many commercial agreements include loosely drafted dispute resolution clauses, often using generic terms without clarity on procedure, finality, or mutual intent. Such ambiguity can render the entire clause ineffective, causing delays and forcing parties into litigation instead of arbitration.
The judgment underscores that arbitration agreements must be drafted with precision, clearly outlining:
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The intention to arbitrate,
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The scope of disputes to be arbitrated,
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The binding nature of the decision,
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The procedure for appointing arbitrators, and
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The finality of the award.
By reiterating these principles, the Supreme Court has strengthened the legal framework governing arbitration and ensured that parties adhere to clarity, certainty, and the true spirit of consensual dispute resolution.



